System Administration & Cloud
Windows ServerActive Directory
Azure ADMicrosoft 365
Exchange AdminVirtualization
Group Policy
IT Infrastructure & Support Operations
Gabriel Philip
Gabriel Philip
Pariñas
System Administrator · Junior Systems Engineer · Network Administrator
Results-oriented IT professional with over 6 years of experience architecting and maintaining network infrastructure, Windows Server environments, and cloud platforms. Proven track record in endpoint lifecycle management, advanced network troubleshooting, and managed services operations.
Roxas City, Capiz, PH
Open to Opportunities
6+ Years Experience
Core Competencies
Grouped by operational domain — infrastructure, cloud, networking, monitoring, security, and AI-assisted operations.
Networking & Infrastructure
CiscoFortinet
SonicWallUniFi AP
VLANsVPNs
DNSTCP/IPDHCP
Remote Management & Monitoring
Datto RMMKaseya Autotask
AuvikZabbix
ITGlue
Security & Endpoint Protection
Access ControlVulnerability Analysis
SentinelSophos
Endpoint Lifecycle
AI & Scripting
Shell/Batch ScriptingCopilot AI Agent
OllamaOpenclawPython
Key Projects & Achievements
Real-world infrastructure challenges solved across MSP, enterprise, and remote environments.
Microsoft 365 Tenant Administration
Managed Microsoft 365 environments for multiple client tenants under the Klik Solutions MSP account, handling user provisioning, Exchange configuration, license management, and conditional access policies.
Fortinet & Cisco Infrastructure Management
Administered and maintained Fortinet firewall and Cisco routing/switching infrastructure at Nearsol Philippines, providing technical support to 200+ users and consistently recognized for quick response times, clear communication, and a reassuring approach during technical disruptions.
Endpoint Lifecycle & Asset Management
Managed the full IT asset lifecycle at Nearsol Philippines — from procurement and vendor coordination through deployment, maintenance, and retirement — while supporting cost optimization across multiple sites.
Network Monitoring & Incident Response
Utilized Auvik for network health visibility and Kaseya Autotask for ticket and workflow management, coordinating with NOC, SOC, and Engineering teams to escalate and resolve infrastructure incidents for MSP clients.
Homelab — Home Infrastructure Lab
Maintain a self-built home lab environment running Rocky Linux, Windows Server, and Active Directory, with hands-on deployment of enterprise monitoring via Zabbix, AI inference using Ollama with RAG (Retrieval-Augmented Generation), and media server hosting via Jellyfin — used for continuous self-directed study in systems administration, Linux infrastructure, and applied AI integration.
Tools & Platforms
The full stack of tools I work with daily across infrastructure, cloud, monitoring, and security.
Windows Server
Azure AD
Microsoft 365
Exchange Admin
Datto RMM
Kaseya Autotask
Auvik
Zabbix
ITGlue
RocketCyber
Fortinet
Sophos
Cisco IOS
UniFi AP
Active Directory
Group Policy
Freshdesk
Google Admin
Copilot AI
Ollama
PowerShell
Batch Scripting
Professional Experience
6+ years across MSP, enterprise BPO, UK remote, and infrastructure support roles.
Technical Support Analyst
- Administer client networks and endpoints using Datto RMM — resolving infrastructure tickets involving remote access, software deployments, and automated patching.
- Manage Microsoft 365 environments including user provisioning, Exchange configuration, license management, and conditional access policies.
- Monitor network health with Auvik and Kaseya Autotask for proactive issue resolution.
- Collaborate with NOC, SOC, and Engineering teams to resolve endpoint security and infrastructure alerts.
- Maintain comprehensive technical documentation and network diagrams in ITGlue for SLA compliance.
IT Support
- Managed complete user lifecycle in Google Admin Console with regular Google Drive security audits.
- Performed scheduled maintenance, security updates, and automated backups of company web platforms.
- Handled network connectivity diagnostics and application troubleshooting for remote workforce.
IT Support Specialist
- Configured and maintained Windows Servers, Active Directory/Azure AD, Fortinet firewalls, and Cisco routing/switching for large-scale BPO operations.
- Supported 200+ monthly infrastructure requests via Freshdesk, maintaining 90% SLA compliance.
- Led IT asset procurement and vendor negotiations to reduce infrastructure costs.
IT Admin / Support
- Architected and maintained Windows Terminal Servers, Active Directory, and CCTV physical security systems.
- Maintained SonicWall firewalls and enforced network security compliance.
IT Intern
- Assisted enterprise engineers in structured cabling, network hardware testing, and infrastructure troubleshooting.
Certifications
9 verified certifications spanning MSP tooling, cybersecurity, AI, networking, and foundational IT support.
Kaseya Certified Technician — RocketCyber
Kaseya · Feb 2026
Kaseya Certified Technician — IT Glue
Kaseya · Feb 2026
Kaseya Certified Technician — Datto RMM
Kaseya · Feb 2026
Kaseya Certified Technician — Autotask PSA
Kaseya · Feb 2026
Google AI Essentials
Coursera · Dec 2025
Google Cybersecurity Professional Certificate
Coursera · Oct 2025
Google IT Support Professional Certificate
Coursera · Oct 2025
Network Technician Career Path
Cisco · Oct 2025
CompTIA A+ Network
CompTIA · Oct 2024
Get In Touch
Open to Systems Engineer, Network Administrator, and Technical Support Analyst roles. Feel free to reach out.
Direct Contact
Email gabriielpparinas@gmail.com GitHub github.com/gpparinas Resume PDF Download the latest versionEducation & Location
BS Information Technology
University of San Agustin, Iloilo · 2014 — 2018
Location
Brgy. Cagay, Roxas City, Capiz, Philippines
Target Roles
System Administrator · Network Administrator · Technical Support Analyst · Junior Systems Engineer